Privacy Policy

Effective Date: October 01, 2024

PinoyChat.NET (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We collect different types of information depending on how you use our services. This includes:

a. Personal Information

When you register or interact with our platform, we may collect the following:

  • Contact Information: such as your name, email address, and phone number.
  • Account Information: including your username, profile information, and password.
  • Location Data: if you allow it, we may collect location information from your device.

b. Non-Personal Information

We may also collect information about your usage of the platform that does not directly identify you:

  • Device Information: including your IP address, browser type, operating system, and mobile device identifier.
  • Usage Data: including how you interact with the platform, such as chat history, pages viewed, and features used.

c. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your activity on our site, including your browsing behavior and preferences. Cookies help us improve your experience and personalize content. You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain PinoyChat.NET.
  • Improve our services and enhance user experience.
  • Personalize your interactions with the platform.
  • Communicate with you, such as sending notifications or customer service messages.
  • Monitor and analyze trends and usage to improve the platform’s functionality.
  • Prevent and detect illegal or unauthorized activities, including fraud.
  • Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • With Service Providers: We may share your information with third-party vendors who help us operate our platform (e.g., hosting providers, payment processors) under strict confidentiality agreements.
  • For Legal Purposes: We may disclose your information if required by law or in response to a legal process, to protect our rights, or to prevent illegal activity.
  • With Your Consent: We may share your information with third parties if you give us permission to do so.

4. Data Security

We implement a variety of security measures to protect your personal information. While we strive to keep your data secure, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data, and you share information with us at your own risk.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we have collected about you.
  • Rectification: You can request corrections to your personal information if it is inaccurate or incomplete.
  • Erasure: You can request that we delete your personal information.
  • Restrict Processing: You can request restrictions on how we use your personal information.
  • Data Portability: You can request a copy of your personal data in a commonly used format.
  • Withdraw Consent: You can withdraw your consent for us to process your data at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

6. Retention of Your Information

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need to retain your information, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

PinoyChat.NET is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

If you are accessing PinoyChat.NET from outside the Philippines, your data may be transferred to and processed in a country different from your own. By using the platform, you consent to the transfer of your information to our servers and the use of your data as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected]